Terms and Conditions
Welcome to Al Zahra Blooms. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. Use of Website
Al Zahra Blooms grants you a limited, non-exclusive, non-transferable right to access and use the website for personal or business purposes in accordance with these terms. Unauthorized use of the website, including but not limited to copying, distributing, or modifying content, is prohibited.
2. Products and Services
Al Zahra Blooms offers custom floral arrangements, wedding and event decoration, indoor and outdoor plant sales, same-day flower delivery, and corporate floral solutions. We strive to provide accurate descriptions and images of our products and services; however, actual products may vary slightly due to natural differences in flowers and plants. Availability of products and services is subject to change without prior notice.
3. Orders and Payments
Orders placed through the website or in-store are subject to acceptance by Al Zahra Blooms. We reserve the right to refuse or cancel any order for reasons including but not limited to product unavailability, errors in pricing, or suspicion of fraudulent activities. Payment methods and applicable charges will be clearly stated at the time of purchase.
4. Delivery
Same-day delivery is available within designated areas as specified by Al Zahra Blooms. We will make every effort to deliver products within the estimated timeframe; however, delays may occur due to unforeseen circumstances. Risk of loss and title for items purchased pass to you upon delivery.
5. Returns and Refunds
Due to the nature of our products, returns and refunds are limited. If you receive damaged or incorrect items, please contact us promptly at our physical location for resolution. Al Zahra Blooms reserves the right to assess claims and decide on replacements or refunds at its discretion.
6. Intellectual Property
All content, design, logos, and trademarks displayed on this website are the property of Al Zahra Blooms. No part of this site may be reproduced or distributed without prior written consent.
7. Limitation of Liability
Al Zahra Blooms will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services. We do not guarantee uninterrupted or error-free access to the website.
8. Privacy and Data Protection
Your privacy is important to us. We collect and process personal information in accordance with applicable data protection laws. By using our website, you consent to such processing as described in our Privacy Policy.
9. Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Dubai.
10. Contact Information
For any inquiries or disputes, please contact us at:
Al Zahra Blooms
45 Umm Suqeim Street, Shop 12
Dubai, Dubai 76005
United Arab Emirates
By using this website, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you do not agree, please refrain from using our services.